Miller Plante
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Miller Plante Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Miller Plante has 2.9 star rating based on 28 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Product.
Cons: Very agressive, Phone calls constantly, Sales personnel.Recent recommendations regarding this business are as follows: "They have good followup for customer complaints. They responded with honesty and fairness.", "Deal direct to avoid pushy sales persons", "Don't give them your phone number", "I havve been using the product for at least 10 years and have had no problem with my septic system. I think the customer service problems arose when there was a split in management.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Miller Plante has 2.9 star rating based on 28 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Product.
Cons: Very agressive, Phone calls constantly, Sales personnel.Recent recommendations regarding this business are as follows: "They have good followup for customer complaints. They responded with honesty and fairness.", "Deal direct to avoid pushy sales persons", "Don't give them your phone number", "I havve been using the product for at least 10 years and have had no problem with my septic system. I think the customer service problems arose when there was a split in management.".
Most users ask Miller Plante for the refund as a solution to their issues.
Review authors value the most Layout of Store and Website. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Miller Plante Reviews
"The company reimbursed me for repairs to the damaged sprinkler system."
I filed a complaint when my underground sprinkler system was damaged by one of their crews. I sent them the bill for the repairs and they reimbursed me...
"VERY aggressive sales people"
We have been buying Miller Septic products for a long time. We have enough to last at least one more year. Unfortunately, the sales person who constantly calls...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The company reimbursed me for repairs to the damaged sprinkler system.
It was DTE who hired them, not me.
Preferred solution: I HAVE RECEIVED FULLED REIMBURSEMENT FOR DAMAGES.
User's recommendation: They have good followup for customer complaints. They responded with honesty and fairness.
Product use for years.
User's recommendation: Deal direct to avoid pushy sales persons
Covington, Georgia
Order product
Wilmington, Massachusetts
VERY aggressive sales people
Preferred solution: Apology
User's recommendation: Don't give them your phone number
Avoid!!!
Preferred solution: Full refund
Buzzards Bay, Massachusetts
To add to the discussion
User's recommendation: I havve been using the product for at least 10 years and have had no problem with my septic system. I think the customer service problems arose when there was a split in management.
Kingsport, Tennessee
Recommend
Bulverde, Texas
Used their product for 11 years so far. No pumping required. First time we have had a septic system and all's well. Just reordered recently. If the phone calls offend - do not answer... m
Miami, Florida
Great product, great customer service, aggressive, noxious post sales nuisance calls;
- Product
- Sales personnel
- Very agressive
Preferred solution: DO NOT CALL ME FOR ANY REASON AFTER SHIPPING MY ORDER!!!!!!!!!!!!!
Your experiences of 29 years ago are irrelevant now.
Austin, Texas
Suggestion
Hi - Are you still in need of Septic Helper? The company went through some tough times with a death but we are thriving and would love to service you.
Please call if you are interested.
800-929-****. Have a great day !
Great product bad salesman
You are wasting your money! I have had septic systems for 40 years and never needed to have one pumped!
Dump some RidX in every couple of years, don't put any grease or heavy paper down your drains and use only 1 ply toilet paper! You will never need it pumped, my parents had septic for 50 years and never needed it pumped, with a family of 6! Just take care of it.
This advice was given to them by their neighbor who owned the septic pumping company! it works, you don't need expensive products!
Replying to
Product quality
We are having trouble with Miller-Products, Inc.
We are receiving calls to see if we need more of the septic chemicals. We sent the last order back to the company with a death certificate of my mother.
We are still getting calls wanting to send another order. I tried to tell the guy that called today and he got rude. I called the company to complain, got number off the invoice. I was told that it must have one of the other companies.
She said she would put a note in computer. I have been told that before and still get calls.
Does this company communicate with it's other offices. The number I called 204- 943-**** out of Cliffside Park in New Jersey.
I am also having problems with Miller-Products of Cliffside Park, NJ. They recently sent some of their 'miracle' septic tank chemical, unordered, again.
They sent some 4 years ago when my father ws alive. I called them, took over 3 minutes for them to answer the phone. They tell me they are reputable business, not sure I believe that. I informed them that the product was not ordered.
After they find it, they tell me that Delmar spoke with, and cited by name, on a day just a week before. I informed them that that was interesting, as Delmar died in September of 2015.
I am the only one living here and I did not place the order.After I threatened to report them to the Attorney General, and reminded them that Federal law is against them, they told me not to pay for the product. I did return it to the Post Office for return, as I did not want the stuff.
Saint Cloud, Minnesota
Miller won't stop calling
My dad passed away, and finding papers from Miller in his files, i called them to see if we owed them money, explaining that my dad had just died. We did not owe them, but then they called every week for the next 3 months as I was getting my mom ready to move.
Each time, they asked to speak to my dad by name. They wanted him to rate their product. Each time, I told them my dad had died and I did not know about their product. They would apologize and tell me they would remove his name, but the next week, they would call again.
Always the same voice. Then they started sending junk mail.
It was very stressful to my mom. These people are very pushy and do not know when to quit.
telemarketing company's have high turn over and are on an automatic dailer system alot are young kids on there first job and are clueless there job is to read a script and if they don't sell(produce) in about 4 days they fired they go thru thousands of people normally alot of people quit this type of job because they unemployment ran out and they were in between jobs
OMG STOP CALLING US!!!!
- Product
- Very aggressive scammers
- Harrasing phone calls
- Sales personnel
Preferred solution: Leave us alone.. STOP Harassing phone calls.
Do the division 210 for 72 applications 2.92 a month not bad reallywhen you thank about the consequences. ridex cost more.
Annoying calls
About
Miller Plante, Inc. is an American company. Miller Plante was founded in 1982. The company specializes in providing septic system care and maintenance. Miller Plante, Inc. offers a huge number of different products that include Septic-Helper 2000, Enza-Clene drain opener, tub and tile cleaner, pet stain and odor remover, and so much more. Miller Plante, Inc. is recognized as the leading wholesale manufacturer of preventive maintenance products for septic systems designed to protect the things and save money. All the products manufactured by Miller Plante, Inc. are environmentally safe.
Miller Plante, Inc. serves homeowners all over the country.
Miller Plante is ranked 27 out of 329 in Household Essentials category
1982
Online
USA
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I actually work in FL and the wife absolutely did NOT cut salaries at all ! Actually she has been doing everything in her power to keep her husband's company alive and thriving!